was formed on February 28, 2020, and operates a call center in Miami, where it markets vacation packages in Mexico and the Caribbean to clients in Canada and Europe.
GCH Global Services LLC has a strategic alliance with The Palace Resorts brand and provides attention on the telephone as well as via chat and email to support the Canadian and European travel agents who want to make reservations at Palace Resorts properties. We also handle reservation requests for individual clients, as well as large groups. Sales agents shepherd the process from the initial price estimate, through the drafting of a contract, to the final confirmation.
Founded in 1984, Palace Resorts offers five-star all-inclusive vacations in Mexico and Jamaica, and provides vacation packages to the ten hotels they operate in Cancun, Los Cabos, Mexico, and Jamaica. They already have a strong client base in Canada and Europe. GCH aims for two different market segments: travel agencies, and people planning wedding trips.